Live from Claim University: Behind the Scenes at Travelers’ Flagship Educational Hub

Have you ever wondered what goes into handling an insurance claim? Join us for an exclusive tour of Travelers’ 200,000-square-foot Claim University, where the future of claim expertise begins. Here, our Claim professionals receive the skills and training to help our customers when they need us most. As a cultural hub of continuous learning and knowledge-sharing that reaches across the globe, the facility welcomes thousands of Travelers Claim employees annually to gain hands-on experience with property, auto, heavy equipment damage, medical and liability scenarios. We’ll go behind the scenes to explore the immersive labs and see how we equip our teams with both deep technical knowledge and the professional skills that help ensure that Travelers customers are served by some of the industry’s best-prepared and most confident Claim professionals.

Speakers

 
Erika Fleig 
Vice President Learning & Effectiveness, Claim, Travelers

Lamelle Williams
Senior Learning Facilitator, Claim University, Travelers

Host

Joan Woodward
President, Travelers Institute; Executive Vice President, Public Policy, Travelers