Podcast
AI and the Future of Insurance with Mojgan Lefebvre
How should businesses prioritize emerging technology? How does a company successfully adopt AI?
Travelers EVP and Chief Technology & Operations Officer Mojgan Lefebvre joined the Enterprise Software Innovators (ESI) podcast to answer these questions and more.
In this special Travelers Institute Risk & Resilience episode, we’re sharing the conversation Mojgan had with ESI hosts Evan Reiser, from Abnormal Security, and Saam Motamedi, from Greylock Partners. They discussed integrating emerging technology into enterprise operations, prioritizing the customer experience through data-driven insights and the importance of culture for successful AI adoption.
Travelers works to make its content accessible to all, including those with disabilities. A transcript of this program will be posted here shortly. If you have questions, please call or email us at 866.336.2077 or [email protected].
This episode is also available on Apple Podcasts®.
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Speaker
Evan Reiser
Founder and CEO Abnormal Security
Speaker
Saam Motamedi
General Partner, Greylock Partners
Key takeaways
- Successful AI adoption starts with clear business objectives and then applies the right technology, including generative AI, to achieve measurable outcomes.
- By generating many ideas and then selecting a focused set of high-impact, scalable use cases, companies can drive real progress and learn quickly through iteration.
- In insurance, technology is a powerful advantage because strong data quality and analytics enable smarter decisions and better experiences from quoting through claims.
- AI can deliver immediate value by accelerating work and improving accuracy in areas like employee knowledge access, agent and broker submission triage, and fraud detection support in claims.
- The greatest long-term gains come from reimagining processes and building a culture of innovation with clear priorities.
Travelers Institute Risk & Resilience podcast
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