From the Driving Range to Driving Change: Inside the Travelers Championship®

Wednesdays With Woodward webinar series logo

From the Driving Range to Driving Change: Inside the Travelers Championship®

May 15, 2024

Wednesday 1:00 p.m.-2:00 p.m. ET

The world’s top golfers will be at this year’s Travelers Championship®, which is one of the PGA TOUR®’s Signature Events. Held in Connecticut June 17-23, it’s the only PGA TOUR event in the Northeast this year. Nathan Grube, Tournament Director of the Travelers Championship, and Andy Bessette, Executive Vice President and Chief Administrative Officer at Travelers, gave us an exclusive behind-the-scenes preview of this world-class sports event that has generated $28 million for over 900 nonprofits since 2007.

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Summary

What did we learn? Here are the top takeaways from Grube and Bessette:

The Travelers Championship attracts the best of the best. This year, the tournament is one of eight exclusive PGA TOUR Signature Events, which means a bigger purse and commitments from many of the world’s top golfers, including:

  • Scottie Scheffler
  • Rory McIlroy
  • Ludvig Aberg
  • Viktor Hovland
  • Patrick Cantlay
  • Keegan Bradley
  • Xander Schauffele

Building relationships with the players is key, said Grube. The Travelers Championship is a two-time PGA Players Choice award winner. Bessette stressed that organizers are in constant communication with the PGA and top players throughout the year. They design an event that goes above and beyond to provide extras and eliminate barriers, making players want to choose Connecticut. “We take care of the caddies, the players and their families,” said Bessette. “We provide the infrastructure so it’s an easy decision for them to come play here.”

The Travelers Championship’s legacy is its contribution to the community. The Travelers Championship has raised over $28 million for more than 900 organizations since 2007. Because 100% of the net proceeds are distributed to charities, the PGA TOUR gives more than all other professional sports organizations combined, Grube said. Both speakers cited this as a motivator to run the event as efficiently as possible to be able to help the community even more. Bessette said they’d like to include even more charities in the future. “I would like the giving to continue to focus on issues critical to society today: mental health, food insecurity, homelessness and more,” Bessette explained, encouraging nonprofits to reach out to get involved. “I’m going to challenge everyone listening today. If you sit on a board, if you care about something in your community and your charity is not involved with the tournament, contact us.”

The Travelers Championship runs with the help of nearly 1,000 Travelers employee volunteers committed to excellence. They assist in the booths, tents and other areas of the event from early morning to late at night. Grube said many of the other tournaments around the country often ask how Travelers has so much commitment from their people. “This event is something that employees care about deeply. They take it personally, and everybody out here is their customer … the players, the fans, the corporate partners, the media,” said Grube. “Travelers treats this tournament exactly how they run their business. They ask themselves: How do we serve the customer? How do we take care of them? How do we provide for them? What do they need? How do we anticipate their needs?”

TPC River Highlands, home of the Travelers Championship, gets rave reviews. “When you get the best players in the world saying that a course is fair and fun, that is an incredible place to start,” said Grube. “They say it’s a really fun golf course that you can think your way around.” Over the years, designers make changes to bunkers, greens, sight lines, rough patches and more, based on player feedback and modernizations in the game.

Travelers Championship organizers pride themselves on creating memorable experiences for fans and their families. “I love the fact that kids 15 and under get in free,” explained Grube. “Families could spend hours at our tournament and never watch a shot of golf. They can do arts and crafts, get their faces painted, play mini golf and more.” Unlike many other golf events, general admission tickets allow guests access to five hospitality venues and a wide variety of extra experiences. This year, there will be a giant video monitor with Shot Tracer technology located in the practice facility on-site.

Women’s Day and SHE Golfs continue to empower more people to tee off. This year’s Women’s Day at the Travelers Championship is hosted by Amanda Balionis of CBS Sports and will include “60 Minutes” correspondent Lesley Stahl, as well as popular social media influencers Tess Sinatro (@lamb_chop97) and Carly Shapiro, co-founder of @sistersnacking. And beyond the tournament, Travelers sponsors SHE Golfs, an initiative co-founded by Travelers Institute President Joan Woodward. SHE Golfs clinics give women (and men) an opportunity to try the sport in a no-pressure environment. “Golf has traditionally been a male-dominated sport. Even today, women make up only about 25% of golfers,” said Woodward. “And that’s a missed opportunity because one of the greatest things about golf is that it’s a great way to build friendships and connections, to build your network, to grow your business and your career.”

Tournament organizers work diligently each year to raise the bar. Both speakers explained that getting the Travelers Championship to Signature status starts with consistently evaluating the event and asking everyone involved how to improve and grow. “When we put on the first tournament in 2007, we had one rule: Status quo is unacceptable,” explained Bessette. “We have to always get better because we want to be world-class.” He stressed that attracting top players means more sponsors, attendees and sales, which translates to more money for charity. Grube agreed: “At the end of the day, if we do our job well, we are going to continue to break charity records for this tournament, and that’s the goal.”

Speakers

Andy Bessette
Andy F. Bessette
Executive Vice President and Chief Administrative Officer, Travelers

Nathan Grube headshot
Nathan Grube
Executive Director, Greater Hartford Community Foundation, Inc.; Tournament Director, Travelers Championship

Host

Joan Woodward headshot
Joan Woodward
President, Travelers Institute; Executive Vice President, Public Policy, Travelers