Sustainability at Travelers with Yafit Cohn
Published July 9, 2025
In this episode of the Travelers Institute Risk & Resilience podcast, Travelers Institute President Joan Woodward and Travelers Chief Sustainability Officer Yafit Cohn discuss the meaning of sustainability in the corporate context. They explore Travelers’ approach to sustainability, how it may differ from that of other companies, and how our business strategy and performance are inextricably linked with the Travelers Promise to take care of our customers, our communities and each other. The conversation also covers what goes into producing the annual Sustainability Report and includes key highlights to watch for this year.
Listen now:
Speaker
Yafit Cohn
Chief Sustainability Officer, Travelers
Host
Joan Woodward
President, Travelers Institute; Executive Vice President, Public Policy, Travelers
Key takeaways
- Travelers defines sustainability as managing risks and opportunities that could impact long-term shareholder value, focusing on “value rather than values.”
- Sustainability at Travelers goes beyond environmental issues to include corporate strategy, community support, long-term resilience and more.
- Sustainability isn’t separate from Travelers’ business strategy, but rather embedded in its daily operations, with every employee playing a role in creating sustained value.
- Travelers’ long-term success requires that it continue to do three things successfully: perform (execute on its long-term financial strategy), transform (innovate for tomorrow) and make good on the Travelers Promise – a commitment to take care of customers, communities and each other.
- Travelers prioritizes initiatives that benefit both shareholders and other stakeholders, such as the Early Severity Predictor® model, which helps injured workers while reducing claim costs.
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